- Returns: You can return items within 7 days of receipt if they are unused, in original packaging, and in the same condition as received. A receipt or proof of purchase is required. Returns are not accepted after 7 days.
- Faulty Goods: For faulty or damaged products, contact us immediately. We offer a full refund or exchange after verifying the issue.
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Refunds:
- Upon receiving and inspecting your return, we will notify you via email about the approval status.
- If approved, refunds are processed to your original payment method within 7-10 business days.
- Sale items are not eligible for refunds; only regular-priced items can be refunded.
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Shipping Costs:
- You are responsible for return shipping costs, which are non-refundable.
- Return shipping costs will be deducted from your refund if applicable.
Note: For damaged products, take a photo before opening and send it to info@ghanihomestore.com with your order number and damage details.